![]() To get the SID of the currently signed-in user, run the whoami /user command at a command prompt. HKEY_USERS\\SOFTWARE\Microsoft\Office\16.0\Common\Identity If you have Shared Computer Activation enabled, also remove the following registry subkey: Right-click Identity, and then select Delete. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\Identity Before you modify it, back up the registry for restoration in case problems occur. ![]() Serious problems might occur if you modify the registry incorrectly. To fix this issue, remove the cached Office account identities from the registry.įollow the steps in this section carefully. This is an authentication error that's usually caused by multiple cached identities. ![]() You can't sign in to Microsoft OneDrive, and you receive the following error code: Error 0x8004dec5 when signing in to OneDrive Symptoms ![]()
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